Terms and conditions of sale


1- Purpose

The present general conditions govern the sales of the articles presented on the site “www.kyramint.com”, hereinafter referred to as “the Site”. While these general conditions of sale may be subject to modifications, the applicable conditions are those on the website at the time of the order was placed.
The mere fact of placing an order constitutes acceptance by the buyer of the entirety of these terms and conditions of sale. The buyer acknowledges that he is fully aware of the fact that his agreement to the content of these general terms and conditions of sale does not require a handwritten or electronic signature of this document.


2- Order

The essential characteristics of each article are indicated in a form, containing one or more photographs and indicating its particularities.
The photographs used for illustrating, accompanied by the text, fall within the contractual field.
Automatic registration systems are considered as proof of the nature, content and date of order.
We confirm the acceptance of the order placed by a customer to the email address provided by him.
The sale will be considered concluded only after this order confirmation.
We reserve the right to refuse any order from a customer with whom there is a dispute regarding a previous order.


3- Price

The prices of the articles on the website are in dollars, all taxes included, but exclude shipping and processing of the order.
These are indicated before the order is validated.
The prices listed on the order after its validation and registration are set and final.
The owner of the website is a company not subject to VAT. In the case of an order to a country different than the country of dispatch, the buyer is the importer of the purchased articles.
Customs duties, or other duties and taxes, may be charged in the destination country.
These are entirely at the buyer’s expense and are the sole responsibility of the buyer.
The website is not required to inform the buyer of the existence and amount of customs duties and other taxes that may be applicable.
It is the buyer’s responsibility to check it with the competent authorities of the country in question.


4- Payment

Payment can be made by credit card, by Paypal transfer.


5- Delivery

The shipment of the articles is carried out, except unpredictable contingencies, within a maximum of three working days after the date of the order.
The delivery of the articles is done for the whole world by registered mail without signature at the reception.
In all cases, the buyer has a distribution tracking number corresponding to the shipment that is transmitted by e-mail at the time of shipping the order.
Shipping and order processing costs are calculated on the basis of an average flat rate basis. The website reserves the right to contact the buyer in order to readjust these costs in the case of an order whose volume and/or weight would no longer be adapted to the fixed base offered systematically. We ship our items with the utmost care, and properly packaged.
We cannot be held responsible for any damage and/or loss due to the carrier or possible theft in your mailbox.
Consequently, there will be no refund for orders not received or damaged. It is therefore advisable for the buyer to check the condition of his package upon receipt.
In case of visible damage to the parcel, it is the buyer’s responsibility to make any claims and requests to the postal service.


6- Withdrawal

The buyer has the possibility to send back to us any object bought on the website, clearly justifying the decision, within 15 days from the date of receipt of this article.
The return is carried out under the responsibility of the buyer (it is therefore advisable to declare the value of the goods and to take an insurance).
The return must be made by the same carrier and under the same conditions as the initial shipment.
All items must be returned in their original condition and packaging within a maximum of 14 days from the date of withdrawal.
Upon reception of the article, we fully reimburse, within a maximum period of 14 days from the date of withdrawal and subject to receipt in good condition of the article, the costs of acquisition to the buyer, the expenses of return remaining at his expense.
The refund will be made with the same means of payment as that used by the buyer.


7– Applicable law

The registers and files of the website will be considered as proof of communications, orders, payments and transactions between the parties, unless otherwise proved.
All disputes relating to the creation, execution and cessation of contractual obligations between the parties that cannot be settled amicably will be submitted to the courts of the country where the website is located at the time of the transaction.
The language governing the contractual relations between the Website and the buyer (description of the objects, general conditions of sale…) is French; translations into English, Spanish and other languages are given solely as an indication.


8- Jurisdiction clause

For all disputes and disputes, whatever the nature or cause, only the courts of the country where the website is located will be competent, even in the event of summary proceedings, appeals or multiple defenders.